Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
8.4/10
Great
Rooms
5.6
Location
6.6
Service
5.2
Dining
5.6
Guest reviews
8.4/10
based on 5 reviews
8.3
8.3/10 based on 95 reviews
Marie
United States of America,
April
2025
7.4/10
I had a pleasant stay at Garden Hill Hotel. The rooms were spacious and clean, making for a comfortable experience. However, the absence of breakfast options and some minor issues with WiFi were noticeable. Overall, it's great value for the price! 🌟
Rooms
5.0
The rooms are large and clean, especially the Superior ones which are worth the small extra cost. I appreciated having a kettle and coffee sachets too.
Service
5.0
The staff were polite and helpful, although their English was limited. It's great that the owners are usually around and have better English skills.
Location
5.0
The hotel is centrally located, just a 10-minute walk from the station and close to various food options, including a fantastic night market on weekends.
Dining
5.0
While there was no breakfast provided, there are good dining options just across the road, including a lovely French bakery up the street.
Facilities
5.0
The hotel offers convenient features like parking and scooter rentals, although the WiFi and TV reception could use improvement.
Shane
United States of America,
February
2025
7.0/10
My stay at Garden Hill Hotel was quite enjoyable, offering clean rooms and great value. though I did face some challenges with noise from the housekeeping staff early in the morning. The location is excellent, being close to the night market, which made exploring the area convenient.
Rooms
7.0
The room was compact yet clean, featuring effective air conditioning and a small balcony with a city view. However, I found the bed to be a little hard for my taste.
Service
6.0
The receptionists were friendly and helpful, though the language barrier made communication a bit tricky at times. I had to find someone to write a note in Thai to arrange transportation.
Location
9.0
The hotel is situated conveniently near the night market and a large supermarket, making it easy to find meals and local attractions.
Dining
8.0
There's a good French bakery just up the road, perfect for grabbing breakfast or a sweet treat during my stay.
Facilities
6.0
Facilities were basic but met my needs, with a fridge and hot shower available in my room. The lift was a bit hot, which was uncomfortable at times.
William
United States of America,
February
2025
7.0/10
I recently stayed at Garden Hill Hotel, which is new and conveniently located. my room was spacious with a comfortable bed and great amenities like a flat-screen TV and fridge. However, the lack of breakfast options and some noise from neighboring rooms detracted from my experience a bit.
Rooms
5.0
My room was nice and spacious. it had a huge screen and cable TV, plus a small balcony. The furnishings were simple but everything felt new and comfortable.
Service
5.0
While the manager was friendly and helpful, the staff's overall responsiveness could improve. I noticed some communication hurdles during check-in.
Location
5.0
The hotel is centrally located and only a short walk to nearby night markets. I appreciated the convenience of having a supermarket and local dining options within reach.
Dining
5.0
There was no breakfast at the hotel, but a French Bakery nearby offered nice options. it was great to grab fresh coffee there every morning.
Facilities
5.0
The facilities were generally good. there was parking available with a security guard on duty, though I found the lift to be uncomfortably hot at times.
Eddie
United States of America,
January
2025
5.0/10
My stay at Garden Hill Hotel in Trang had its ups and downs. While the room was clean and comfortable, the service was less than stellar, which really impacted my experience. I appreciated the location near the night market, making it easy to explore, but the issues with communication and cleanliness left me a bit disappointed overall.
Rooms
6.0
My room was clean with a nice balcony and effective AC, but there was an awful ant problem, and the Wi-Fi was frustratingly unreliable.
Service
5.0
The staff was friendly, but they seemed clueless about bookings and their tours, which led to unexpected surprises.
Location
9.0
Garden Hill Hotel is in a prime spot near the main night market and a mall, making it a convenient base for exploring Trang.
Dining
5.0
There's a cute French bakery just up the road which I loved, but my experience with the hotel's dining options was lacking.
Facilities
6.0
The hotel had decent facilities, but they could improve with noise reduction and better Wi-Fi access.
Maria
United States of America,
October
2024
5.8/10
My stay at Garden Hill Hotel was quite pleasant. The staff was friendly and helpful, making it easy to navigate the area. The location was ideal, being close to a vibrant night market filled with delicious food. However, the noise from adjacent rooms could be a bit disturbing at times.
Rooms
5.0
I found my room to be clean and spacious. it had basic furniture and a comfortable bed. The amenities like the fridge and AC were appreciated, although I didn't need the AC much.
Service
5.0
The staff was very accommodating, even calling a tuk tuk for me when needed. They offered great suggestions for nearby dining options, which I found very helpful.
Location
5.0
Garden Hill Hotel is centrally located, just a short walk from the night market. I loved being in the old part of town, which added charm to my visit.
Dining
5.0
There were great food options near the hotel, especially at the night market. I even found a lovely French bakery just up the road.
Facilities
5.0
The hotel had everything I needed for a comfortable stay. It was clean and modern, though some minor details could use attention.